What is SpoofCard?
SpoofCard offers the ability to change what someone sees on their caller ID display when they receive a phone call. Simply dial SpoofCard's toll free number or local access number in your country and then enter your PIN. You'll then be prompted to enter the destination number followed by the phone number to appear on caller ID. It's that easy!
Is SpoofCard Legal?
Each of the capabilities of SpoofCard is legal in the US and Canada, however, certain uses may be illegal depending on which state or province you are calling from or to. For example, a handful of states have passed laws that make it illegal to spoof caller ID for certain purposes, such as "to mislead, defraud or deceive the recipient of a telephone call." Before using the spoofing capability of SpoofCard, you should determine whether the use you will make of the service is legal in the state or province where you are calling from and the state or province where the party you are calling is located.

In addition, it is illegal under the law of numerous states and provinces to record a telephone call without informing the other party that the call is being recorded. Before using the recording capability of SpoofCard, you should determine whether it is legal in the state or province where you are calling from and the state or province where the party you are calling is located to record the call without informing the called party. If you do not know whether such recording is legal in both states or provinces, you should protect yourself from possible state criminal prosecution by informing the other party that you are recording the conversation. SpoofCard cannot monitor conversations to determine whether they are being legally spoofed or recorded. SpoofCard disclaims any and all liability or responsibility for your use of the Card's spoofing or recording capability.

Furthermore, ChangeCallDisplay.com makes no representation or warranty as to the legality of the use of SpoofCard or any of its capabilities in any country other than the United States of America or Canada. As with calls in the United States and Canada, SpoofCard cannot monitor international conversations to determine whether they are being legally spoofed or recorded. It is your responsibility to determine whether the use of the spoofing, recording and other capabilities of SpoofCard are legal in the country where you are calling to or from. CHANGECALLDISPLAY.COM EXPRESSLY DISCLAIMS ALL LIABILITY OF ANY KIND FOR YOUR USE OF ANY OF THE SPOOFCARD SERVICES IN ANY COUNTRY OTHER THAN THE UNITED STATES OF AMERICA OR CANADA.

Can I spoof internationally with SpoofCard?
Yes, SpoofCard now offers international calling capabilities! But make sure that you have read all these FAQs so that you understand the risks and responsibilities of using SpoofCard internationally.

SpoofCard is able to offer clients the ability to make international calls without displaying their actual caller ID. However, the spoofed Caller ID you choose will only be displayed properly in countries where the caller ID technology used is compatible with the caller ID signaling system used in the United States or Canada. If the technology in the called country is not compatible, there will be no caller ID or a different caller ID than the one you have selected will appear.

How do I upgrade my account to allow international calling?
In order to enable spoofing to destinations which are priced higher then 1 credit per minute, you must first authenticate your account. To authenticate your account, login with your PIN and click on "Authenticate My Account". We will apply a small refund to your credit card. Upon verifying the amount refunded to your credit card, your status will be authenticated and you will then be allowed to spoof to destinations priced higher then 1 credit.

What are some examples of SpoofCard users?
There are thousands of examples of SpoofCard use! For example, business professionals such as doctors can return calls using their personal telephones without disclosing phone numbers they prefer to keep private. Also, the free call recording feature enables many businesses to have a record of a verbal order or transaction that can be referred back to later.

Can I spoof any number and have it show up on the Caller ID?
For calls to North America, almost any 10 digit number can be used as the caller ID. Not only will the number show up, but if the called party subscribes to a commercial caller ID service the "Caller ID Name" registered for that number will also automatically appear. However, not all numbers can be spoofed. To prevent fraud, impersonation of police officers, and other criminal behavior, our servers are programmed to prevent the spoofing of certain numbers – such as 911 and certain numbers belonging to law enforcement agencies and financial institutions.

What number will show up on the phone bill of the person whom I call?
Whatever number you enter as the spoof number will show up on the bill of the person you called. They won't ever see your actual phone number!

Can calls be traced back to me by the person I am calling?
No. That person will only see the spoofed Caller ID. However, if there is illegal activity and we are served with a subpoena or court order, we will cooperate with the court or law enforcement agency.

How safe is my data?
All information which passes between our servers and your computer is encrypted using a technology called Secure Sockets Layer (SSL), the same technology that banks use to protect data. In addition, we keep your account’s financial, personal and call records confidential. However, if there is illegal activity and we are served with a subpoena or court order, we will cooperate with the court or law enforcement agency.




Terms and Conditions:

This Customer Service Agreement (the "Agreement") sets forth all the terms and conditions associated with your use of the services offered by or through ChangeCallDisplay.com.

Online Acceptance:

Your online acceptance of this Agreement will have the same legal effect as if you were providing a handwritten signature of acceptance.

TERMS AND CONDITIONS

Additional Fees
Please Note: A maintenance fee of $0.89 will be deducted from your pin every fifteen (15) days, taken from your available balance. This fee is to maintain the account including any recordings that you may save. If you have less than $0.89 remaining balance, you will only be deducted whatever you have left on your PIN. If your card is depleted and no longer has a balance, we do not bill you in any way, nor do we charge your credit card.

Dialing the access number from a payphone will incur a $0.90 per call surcharge.

1. Services Provided
ChangeCallDisplay.com offers you, among other things, the ability to make local toll, domestic long distance and international telephone calls using touch-tone telephones by dialing various access numbers made available on its Website (ChangeCallDisplay.com) (the "Website"), entering a Personal Identification Number ("PIN") and dialing the called party. In addition, it offers a call recording and caller i.d. spoofing capability. These services are provided on a pre-paid basis only and do not require you to change your current telephone service provider(s) in order to use the services. A complete list of ChangeCallDisplay.com services can be found on the Website. ChangeCallDisplay.com is not responsible for reimbursements for calls made with another service while ChangeCallDisplay.com is temporarily unavailable.

2. Acceptable Conduct
You agree to use the ChangeCallDisplay.com services only for lawful purposes. You shall not transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. In particular, depending on the state in which you are located or the person you are calling is located, you may violate state law by recording a telephone conversation without informing the other party. In addition, it is a violation of federal law to, and you shall not, use the caller ID spoofing feature in connection with telemarketing or debt-collection calls. ChangeCallDisplay.com reserves the right to immediately, and without notice, terminate, or otherwise discontinue, your Account and PIN in the event it determines that you have violated any such law or regulation, or any term or condition of this Agreement. In order to combat harassing or illegal conduct, including fraud and unauthorized access to voicemail, ChangeCallDisplay.com may monitor or record customers' calls, review customers' recordings stored on its servers, and provide call detail records or recordings to law enforcement agencies.

3. Opening an Account
In order to become a ChangeCallDisplay.com customer, you must complete an application form on the Website, provide a valid credit card number and select a non-refundable, preset dollar value of service you wish to purchase. As part of the application, you will provide ChangeCallDisplay.com with a unique Username and a unique Password. ChangeCallDisplay.com will then send you an electronic notification (in the form of an e-mail message) confirming that you have become a ChangeCallDisplay.com customer and the value of service you purchased for your ChangeCallDisplay.com account ("Account"). The electronic notification will also provide you with a unique PIN, username, and password, which you must use when accessing ChangeCallDisplay.com's services.

4. Usernames/[Passwords/Personal Identification Numbers
YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME, PASSWORD AND PIN AND YOU AGREE TO PAY FOR ALL SERVICES CHARGED TO YOUR ACCOUNT USING YOUR PASSWORD AND PIN WHETHER OR NOT YOU HAVE AUTHORIZED SUCH USE. If you believe that your Account, Username, Password and/or PIN are being used in an unauthorized manner, you agree to contact ChangeCallDisplay.com within one calendar day so that appropriate action can be taken to modify your Account. Please be aware that account information will be sent to the email address that you have provided to ChangeCallDisplay.com. Therefore, you should use a secure email address. ChangeCallDisplay.com is not responsible for the actions of any person that accesses that email account. Please note that you are responsible for any and all charges to your account and that ChangeCallDisplay.com cannot be held responsible for fraudulent charges that result from theft or fraudulent use of your credit card, password or PIN.

5. Access Numbers
To access ChangeCallDisplay.com's services, you must dial a toll free number (e.g., 888-883-8138). After dialing an access number you must enter your PIN and then the destination telephone number. Before you use any local access number, check with your local telephone service provider to ensure that no toll charges are associated with calls to that local access number. ChangeCallDisplay.com will not reimburse you for any extra charges assessed by your local phone company as a result of dialing one of ChangeCallDisplay.com's access numbers.

6. Payment
ChangeCallDisplay.com's SERVICES ARE PROVIDED ON A PREPAID BASIS ONLY. As you use ChangeCallDisplay.com's services, your Account will be debited accordingly. No services will be provided if your Account does not have a sufficient balance to cover the cost of the service.

7. Recharging Account
In the event you want to use services whose cost exceeds the remaining balance in your Account, you may access the Website and recharge (or supplement) your Account by purchasing additional service in non-refundable, preset dollar values.

8. Rates
ChangeCallDisplay.com's rates are listed on its Website and are incorporated by reference herein. You are responsible for checking all applicable rates/promotions before making any call using ChangeCallDisplay.com's services. Subject to the provisions of Paragraph No. 10 below, ChangeCallDisplay.com reserves the right, at its sole discretion, to modify its rates at any time and/or to offer special promotions. ChangeCallDisplay.com's rate structure is clearly outlined in the RATES section of the ChangeCallDisplay.com homepage, located at http://www.ChangeCallDisplay.com. .In addition, though it is not the intent of ChangeCallDisplay.com to raise its rates at any point in the future, should market conditions or factors outside of ChangeCallDisplay.com's control cause its costs or wholesale rates to some or all destinations to go up, ChangeCallDisplay.com reserves the right to adjust its rates accordingly.

9. Toll Free Surcharges
There is a 90-cent surcharge assessed on calls made from the following locations: (1) Payphones, (2)Hotels, (3)Dormitories, (4) Hospitals, and (5) Other commercial phone lines. This surcharge covers charges imposed by the Federal Communications Commission to compensate owners for the use of their facilities to originate a phone call. Although a high percentage of callers do not complete their payphone calls (they hang up before entering a destination number), ChangeCallDisplay.com is still charged by the payphone operator for the toll free call. ChangeCallDisplay.com has included the average cost of these incomplete calls in this fee.

10. Email Notification
You are responsible for maintaining a current and operational email address and for reading email from ChangeCallDisplay.com so that we can notify you of updates to ChangeCallDisplay.com's service and any customer account information.

11. Billing Increments
Charges for telephone calls are measured in whole minutes. All fractions of a minute are rounded up to the next whole minute (e.g., a call which lasts 25 seconds will be charged for one minute). Timing on calls begins when your PIN is entered. Timing terminates when the ChangeCallDisplay.com's network receives an "on hook" signal from the terminating carrier. ChangeCallDisplay.com will not, and is not obligated to, provide refunds for any calls made using its service. An 89 cents surcharge per fifteen (15) day appplies. Toll Free access from a payphone will incur a 90 cents per call surcharge.

12. Billing Information
ChangeCallDisplay.com does not send invoices to its customers. Instead, you have confidential access to your billing information - for the current month and the prior three months only - on the Website. You are responsible for printing out your monthly statements, and ChangeCallDisplay.com will not provide monthly invoices other than those available online.

13. Billing Disputes
You must notify ChangeCallDisplay.com by e-mail of any disputed charges within thirty (30) days of the charge being posted to your Account. ChangeCallDisplay.com will attempt to resolve all disputes within thirty (30) days of being notified of a dispute. To the extent ChangeCallDisplay.com determines, at its sole discretion, that a billing adjustment is warranted, your Account will be credited accordingly. If you fail to notify ChangeCallDisplay.com of a billing dispute as noted above, you will waive all rights to bring any claim regarding the disputed charges.

14. Ownership of Account
ChangeCallDisplay.com recognizes that the person whose name is listed on the Account is the sole owner of the Account, even where payment on the Account is made using the credit card of a parent or other person.

15. Cancellation
You may discontinue service at any time upon notice (either electronic or written) to ChangeCallDisplay.com. We will then shut down access to your Account. You will not be entitled to any refund of the unused balance in your Account if you discontinue service. Additionally, you will remain responsible for payment of all charges for services rendered up through the date you discontinue service.

16. Expiration Policy
Your PIN (and thus any remining balance in your Account) will expire six (6) months from the date of sign up or last recharge on the Account. If you request an extension of the expiration period from ChangeCallDisplay.com (either written or electronic) prior to the expiration of the four (4) month period, ChangeCallDisplay.com may, at is sole discretion, attempt to provide you with an extension of the expiration date of your Account balance and your PIN. All extensions will be confirmed by ChangeCallDisplay.com via e-mail. ChangeCallDisplay.com is not obligated to provide you with such an extension nor is ChangeCallDisplay.com obligated to refund any remaining balance left in your Account.

17. Termination
ChangeCallDisplay.com reserves the right, at its sole discretion and for any reason, to (a) terminate this Agreement and your access to its services, upon five (5) days electronic notice and/or (b) to refuse to allow you to recharge your Account. If fraud is suspected, ChangeCallDisplay.com has the right to put an Account immediately on hold until further investigation takes place.

18. Government Taxes
ChangeCallDisplay.com reserves the right to pass any new government taxes, fees or surcharges on to customers by changing its rates.

19. Limitation of Liability
CHANGECALLDISPLAY.COM SHALL NOT BE LIABLE FOR DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES FURNISHED PURSUANT TO THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO MISTAKES, OMISSIONS, INTERRUPTIONS, DELAYS, DEFECTS AND/OR ERRORS IN TRANSMITTING, RECEIVING, ORIGINATING, TERMINATING AND/OR DELIVERING TELEPHONE CALLS, REGARDLESS OF THE NATURE OF THE CLAIM. CHANGECALLDISPLAY.COM SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOSS OF PROFIT OR REVENUES, EVEN IF CHANGECALLDISPLAY.COM HAS BEEN SPECIFICALLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CHANGECALLDISPLAY.COM IS NOT LIABLE UNDER ANY CIRCUMSTANCES FOR DAMAGES ARISING OUT OF OR RELATED IN ANY WAY TO YOUR INABILITY TO ACCESS, OR YOUR DIFFICULTY IN ACCESSING, ITS SERVICE THROUGH TOLL OR LOCAL ACCESS NUMBERS. CHANGECALLDISPLAY.COM IS NOT LIABLE FOR ANY TOLL CHARGES YOU MAY INCUR IN USING A LOCAL ACCESS NUMBER. CHANGECALLDISPLAY.COM SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO PRODUCTS, SERVICES AND/OR INFORMATION OFFERED OR PROVIDED BY THIRD-PARTY VENDORS AND ACCESSED THROUGH THE WEBSITE OR BY ANY OTHER MEANS.

20. No Warranties
CHANGECALLDISPLAY.COM DOES NOT MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH REGARD TO THE MERCHANTABILITY, TECHNICAL COMPATIBILITY OR FITNESS FOR A PARTICULAR PUPOSE OF ANY SERVICE, PRODUCTS OR MATERIAL PROVIDED FOR PURSUANT TO THIS AGREEMENT.

21. Force Majeure
ChangeCallDisplay.com shall not be liable for its failure to perform any of its obligations under this Agreement if such failure is the result of a force majeure, including but not limited to acts of God, fire, strikes, explosions, power failure, earthquake, flood, water, labor disputes, terrorism, failure of any satellite or other connecting telecommunications facilities, or any other matter beyond the reasonable control of ChangeCallDisplay.com.

22. Indemnity
You agree to indemnify, defend and hold ChangeCallDisplay.com, its officers, directors, employees, agents, shareholders, licensors, suppliers and any third party information providers to the Website, harmless from and against all claims, actions, proceedings, expenses, damages and liabilities, including attorneys fees, which are the result of, or are in any way related to, your use of the WebSite or ChangeCallDisplay.com's services, or your transactions or communications with third-party vendors initiated via the Website.

23. Arbitration
All disputes, claims and/or controversies, including but not limited to billing disputes, matters of construction, interpretation and/or enforcement, arising out of or in any way connected to this agreement shall be submitted for final and binding resolution to a single arbitrator. The arbitration shall take place in Fenelon Falls, Ontario, Canada. The award rendered by the arbitrator may be entered as a judgment in any court of competent jurisdiction. The cost of the arbitration and the attorneys' fees of the prevailing party shall be assessed against the party against whom the award is rendered.

24. Consent to Communications
By entering into this agreement, you consent to the receipt of electronic mail ("e-mail") from ChangeCallDisplay.com and customer service phone communication. In addition to sending you e-mail notifications as provided for above, ChangeCallDisplay.com may also send you e-mails about services and products we believe may be of interest to you. You may opt out of future e-mails about products or services by contacting us by e-mail at Sales@ChangeCallDisplay.com. ChangeCallDisplay.com reserves the right, however, to continue to contact you regarding important information relating to your account, or this agreement.

25. Modifications/Amendments
This agreement may be modified or amended by ChangeCallDisplay.com at any time. Unless otherwise provided, all such modifications or amendments shall be effective immediately upon posting on the Website under "Terms and Conditions." Furthermore, you will be asked to verify acceptance of these terms when you sign up and recharge your account. YOUR CONTINUED USE OF YOUR ACCOUNT AFTER RECEIVING THE NOTICE WILL BE CONCLUSIVELY DEEMED TO BE ACCEPTANCE OF ANY SUCH MODIFICATIONS.

26. Trademarks
All corporate names, service marks, logos, trade names, trademarks, websites and domain names of ChangeCallDisplay.com (collectively "Marks"), including but not limited to "ChangeCallDisplay.com" are and shall remain the exclusive property of ChangeCallDisplay.com and nothing in this agreement shall grant you the license to use such Marks without the express written permission of ChangeCallDisplay.com. SpoofCard retains ownership and all rights to the SpoofCard. name, logo, software, databases, reports, web site, and information. SpoofCard. reserves the right to restrict the use of its name, system, logo, software, lists, databases, reports, and any information created or obtained by SpoofCard. However, each individual user has the right to use the SpoofCard. name on their site to further promote the SpoofCard. service to the Internet community at large if they so wish.

27. Severability
If any provision of this agreement is held to be invalid, illegal or unenforceable, the remaining provisions will of this agreement will continue in full force and effect.

28. Integration - Entire Agreement
This agreement, together with any written amendments or modifications, constitutes the entire agreement between you and ChangeCallDisplay.com with respect to the services provided hereunder. It supersedes and replaces all prior or contemporaneous understandings or agreements, written, electronic or oral, between you and ChangeCallDisplay.com.

29. Governing Law
This agreement, and all modifications/amendments thereto, shall be governed by the law of the Province of Ontrario, without giving effect to its conflicts of laws principles.

30. Disclaimer
The materials contained on this web site are provided for general information and entertainment purposes only and do not constitute any form of advice. ChangeCallDisplay.com assumes no responsibility for the accuracy of any particular statement and accepts no liability for any loss or damage which may arise from reliance on the information contained on this site. Links to other web sites may at times be provided for your enjoyment, but ChangeCallDisplay.com accepts no responsibility or liability for access to or the material on any web site which is linked from or to this web site. By providing links to other sites, ChangeCallDisplay.com does not guarantee, approve or endorse the information or products available at those sites, nor does a link indicate any association with or endorsement of the linked site by ChangeCallDisplay.com.

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